Live Chat
Live chat provides a free and confidential space where you can get emotional text support and information.
Live chat is open:
Monday: 11am – 2pm
Tuesday: 12pm – 2pm & 6pm – 8pm
Wednesday: 6pm – 8pm
Thursday: 12pm – 2pm & 6pm – 8pm
If you are looking for support but cannot use the phone or are not ready to speak to someone, our live chat text service can help.
During live chat opening hours, the chat box will pop up on our website where you can chat, online, with one of our support workers for up to 30 minutes.
The service is anonymous, free and confidential.
It is open to people of all genders, aged 13+, living in Bath, Bristol, North Somerset, Somerset, and South Gloucestershire.
You can find more information on all of our helpline services here.
The latest from our news and blogs
Campaign to include protections for women & girls in the Online Safety Act 2023 (Part 1)
Online violence against women and girls is a striking issue in the UK, with many people largely unaware of the abuse perpetrated online.
Somatic Therapy: connecting body and mind
Healing from any kind of trauma can be a challenging process. However, there are many techniques that people might find beneficial to explore as part of their healing journey.
Meet our new CEO: Lorri Weaving
We’re delighted to welcome Lorri Weaving as our new CEO. Lorri joined the SARSAS team three and a half years ago as Head of Services.
During this time, she’s been instrumental in helping to develop our service delivery teams, including our counselling, specialist support work and pathway navigation teams, as well as our helpline services.
