Live Chat

Live chat provides a free and confidential space where you can get emotional text support and information.

Live chat is open:

Monday: 11am – 2pm
Tuesday: 12pm – 2pm & 6pm – 8pm
Wednesday: 6pm – 8pm
Thursday: 12pm – 2pm & 6pm – 8pm

If you are looking for support but cannot use the phone or are not ready to speak to someone, our live chat text service can help.

During live chat opening hours, the chat box will pop up on our website where you can chat, online, with one of our support workers for up to 30 minutes.

The service is anonymous, free and confidential.

It is open to people of all genders, aged 13+, living in Bath, Bristol, North Somerset, Somerset, and South Gloucestershire.

You can find more information on all of our helpline services here.

Support and information

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Cover your tracks

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Friends and family resources

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General information

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I need help

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Information on rape and sexual abuse

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Learning disability and Autism support

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Refer yourself

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SARSAS self-help guides

The latest from our news and blogs

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Spotlight behind Hollyoaks sibling sexual abuse (SSA) storyline

For this blog, we’re joined by Tanith McCulloch, SARSAS Sibling Sexual Abuse Project Officer, as we go behind the scenes (and the screens!) to talk about our decision to work with Hollyoaks to help bring the message of sibling sexual abuse to a brand new audience.

A mother and daughter are sitting on a blue sofa in a living room. The girl is looking at a laptop on her knee and the mother is looking at the camera.

Campaign to include protections for women & girls in the Online Safety Act 2023 (Part 1)

Online violence against women and girls is a striking issue in the UK, with many people largely unaware of the abuse perpetrated online.

Somatic therapy

Somatic Therapy: connecting body and mind

Healing from any kind of trauma can be a challenging process. However, there are many techniques that people might find beneficial to explore as part of their healing journey.