Live Chat

Live chat provides a free and confidential space where you can get emotional text support and information.

Live chat is open:

Monday: 11am – 2pm
Tuesday: 12pm – 2pm & 6pm – 8pm
Wednesday: 6pm – 8pm
Thursday: 12pm – 2pm & 6pm – 8pm

If you are looking for support but cannot use the phone or are not ready to speak to someone, our live chat text service can help.

During live chat opening hours, the chat box will pop up on our website where you can chat, online, with one of our support workers for up to 30 minutes.

The service is anonymous, free and confidential.

It is open to people of all genders, aged 13+, living in Bath, Bristol, North Somerset, Somerset, and South Gloucestershire.

You can find more information on all of our helpline services here.

Support and information

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Cover your tracks

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Friends and family resources

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General information

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I need help

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Information on rape and sexual abuse

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Learning disability and autism support

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Refer yourself

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SARSAS self-help guides

The latest from our news and blogs

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Online Safety Act 2023: what might happen in practice? (Part 3)

In the third and final of our series of blogs looking at the Act, SARSAS comms volunteer, Toby, gives an overview of the act, how it has been implemented so far and what might come next.

frank blog

Frank’s Inspiring Art Auction for SARSAS 

At SARAS, we are incredibly fortunate to be surrounded by people who go above and beyond to help us listen, believe, and support victim-survivors of sexual violence. One such person is the wonderful Frank, whose recent fundraising initiative not only surpassed expectations but also showcased the power of creativity and community spirit.

Drawing of a crescent moon in a starry blue-black and cloudy sky

Reclaiming sleep

We recently shared a blog about the importance of sleep for trauma survivors – but what can you do when your own bed was the scene of those painful experiences?