Live Chat: a free, confidential space to talk online
Our Live Chat service provides a text-based way to get support from one of our specially trained volunteers if you’re not ready to speak on the phone, or if you simply prefer writing.
It’s free, anonymous, and open to anyone aged 13+ living in Bath, Bristol, North Somerset, Somerset, or South Gloucestershire.
How Live Chat works
During opening hours, a box will appear on our website, letting you connect online with one of our specially trained volunteers for up to 40 minutes.
Opening Hours
- Monday: 11am – 2pm
- Tuesday: 6pm – 8pm
- Wednesday: Closed
- Thursday: 6pm – 8pm
- Friday, Saturday & Sunday: Closed
(Closed on bank holidays, Christmas, and Easter)
Why use Live Chat?
Live Chat is ideal if you:
Things to keep in mind
Live Chat might not be ideal if you:
Need more support?
Find out more about Live Chat and our other Helpline & E-Support services.
The latest from our news and blogs
Meet the Team: Specialist Support Work (SSW)
We caught up with Ellie and Flo, two of our Specialist Support Workers, to explore what a typical day looks like for them and why the emotional, practical, and advocacy support their team offers can be so beneficial to those who come to SARSAS.
Meet the Team: Learning Disabilities & Autism (LDA) specialist support
We sat down with Georgie, our Learning Disabilities and Autism (LDA) Art Therapist, and Molly, one of our LDA Specialist Support Workers, to find out more about what they get up to day-to-day, and why LDA expertise is so important for people that come to SARSAS.
