Live Chat

Live chat provides a free and confidential space where you can get emotional text support and information.

Live chat is open:

Tuesday: 12pm – 2pm & 6pm – 8pm
Wednesday: 6pm – 8pm
Thursday: 12pm – 2pm & 6pm – 8pm

If you are looking for support but cannot use the phone or are not ready to speak to someone, our live chat text service can help.

During live chat opening hours, the chat box will pop up on our website where you can chat, online, with one of our support workers for up to 30 minutes.

The service is anonymous, free and confidential.

It is open to people of all genders, aged 13+, living in Bath, Bristol, North Somerset, Somerset, and South Gloucestershire.

You can find more information on all of our helpline services here.

Support and information

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Cover your tracks

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Friends and family resources

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General information

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I need help

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Information on rape and sexual abuse

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Learning disability and Autism support

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Refer yourself

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SARSAS self-help guides

The latest from our news and blogs

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What next for people with lived experience when the justice process fails?

I usually enjoy my job as a trauma counsellor for SARSAS – it’s a privilege to participate in clients’ recovery journeys. However, I find supporting clients who have had negative experiences while seeking justice some of the saddest journeys, and the ones most likely to invoke my anger at the injustices within this broken system.

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16 Days of Activism: Q&A with The Flying Child

For #16DaysOfActivism we asked Sophie Olson, founder of The Flying Child, three questions about the importance of activism.

Claire 16 Days blog

16 Days of Activism: Listen, younger me

An incredible survivor and creative activist wrote these words to her younger self about the strength of the growing community of victim-survivor activists.