Contact us

Our office hours are Monday to Thursday 9am – 4.30pm & Friday 9am – 4pm. If you call outside of these hours, you can leave a message and we will reply the following working day.

PO Box 2942

General enquiries


Please note that if you are looking for confidential email support, you can contact We are unable to provide support from our general enquiries email.

Phone the Bristol office:
0117 929 9556

Phone the Taunton office:
01823 324 944


We are committed to continually improving our services. If you would like to make a complaint, email

Read our complaints procedure


If you would like to provide feedback, you can use our confidential feedback form.

Any positive or negative feedback you give us will be treated with total confidentiality and anonymity and will not adversely affect your care or treatment in any way.

We are also interested in hearing from people who would like to take part in focus groups which are an important part of making sure we are meeting the needs of the people we support in the best way possible.

“SARSAS made me feel understood, cared about, respected and listened to. They turn bad days into hopeful days. Thank you”
SARSAS client


If you are interested in raising money for us or would like to speak to someone about a corporate partnership, email us at


For all press, research or media enquiries, contact


For any questions relating to job opportunities at SARSAS, contact


To find out about volunteering opportunities at SARSAS, contact

The latest from our news and blogs

Bronze scales on a desk next to open notebook and judges hammer.

What next for people with lived experience when the justice process fails?

I usually enjoy my job as a trauma counsellor for SARSAS – it’s a privilege to participate in clients’ recovery journeys. However, I find supporting clients who have had negative experiences while seeking justice some of the saddest journeys, and the ones most likely to invoke my anger at the injustices within this broken system.


16 Days of Activism: Q&A with The Flying Child

For #16DaysOfActivism we asked Sophie Olson, founder of The Flying Child, three questions about the importance of activism.

Claire 16 Days blog

16 Days of Activism: Listen, younger me

An incredible survivor and creative activist wrote these words to her younger self about the strength of the growing community of victim-survivor activists.