I need help

Our helpline and live chat services provide free, anonymous and confidential support for people of all genders, age 13+ who have been affected by rape or sexual abuse at any time in their life.

If you are in immediate danger or need urgent medical attention, please call 999.

Call our helpline

Your call will be answered by one of our specially trained female volunteers who are there to listen and support you to talk about whatever is on your mind.

0808 801 0456
0808 801 0464

Mondays & Fridays: 11am – 2pm
Tuesdays, Wednesdays & Thursdays: 6pm – 8pm

Our lines are open to all. Adults and children of all gender identities can call either of our two helplines.

About our helpline

Your call will be answered by one of our specially trained female volunteers who are there to listen and support you to talk about whatever is on your mind.

We are here to listen to you and believe you. We will never judge or doubt you.

We are here to help you explore your thoughts, feelings and what options you might have.

We can give you information about those options, but we will never tell you what you should do.

If calling our 0808 801 0456 or 0808 801 0464 numbers, your call will be free and they will not appear on your phone bill.

Out of hours/Can’t get through

If you call outside the helpline hours you will reach a message explaining when the helpline is next open.

If you call out of hours or cannot get through in hours we have a 24 hour answer machine, you can leave your details if you wish to be called back when the helpline is next open. Please only leave a number if it is safe to do so.

Other organisations you can call

The National Helpline : 0808 802 9999. Open every day of the year. 12 – 2.30pm and 7 – 9.30pm

Rape Crisis England and Wales Live Chat Helpline: For women and girls aged 16+. Open Monday – Thursday 2pm – 430pm and 6pm – 830pm, Friday 2pm – 430pm

The Sexual Assault Referral Centre in Bristol, The Bridge: 0117 342 6999. 24/7 telephone support and advice to anyone affected by rape and sexual abuse, their family and friends.

Survivor Pathway

The Survivor Pathway is an online resource for anyone wanting to know more about specialist sexual violence support services in the South West.

Downloadable resources

Useful links

Self-help guides

Our simple self help guides will walk you through your options and help you determine your next steps. These are in multiple languages and there is also and easy read version.

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Support and information

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