Pathway Navigator

About the role

We’re seeking a Pathway Navigator to join our team and work with adults who have experienced rape or sexual violence and who may have complex/multiple-support needs. You will carry out trauma-informed assessments with new clients to ascertain their best options for support, whether internal or external.

Salary: £28,065 per annum (FTE)
Hours: 37 hours per week
Location: Bristol (with some travel across Avon and Somerset) up to 2 days per week working from home.
Contract: permanent

Benefits:

• 5% employer pension contribution
• 27 days annual leave (pro-rata) plus bank holidays (pro-rata)
• 3 Wellbeing Days per annum (pro-rata)
• Generous paid sick leave
• Comprehensive Employee Assistance Programme
• Regular supervision sessions, or coaching, as aligned with the role
• Opportunities to work at events and festivals

Closing date: midnight on Sunday 4 January 2026

This post is subject to an enhanced DBS check.

About you

You will have experience of working with people who have experienced trauma and understand the complexities of working with clients with complex/multiple support needs needs. You will be passionate about working with survivors of sexual violence, have a working knowledge of the impacts of trauma and an understanding of the barriers clients may face in accessing support.

You will have the personal skills to support and empower clients through needs assessment, liaison, advocacy and signposting, enabling clients to feel heard and receive the best possible support. You will have a knowledge of partner agencies and external pathways to support.

You will have the skills and experience to be a part of facilitating some of our waiting well initiatives, including our 4-week online webinar and Drop-in Reach-out sessions.

Key responsibilities:

• Provide a trauma-informed telephone, video, and face-to-face triage service for survivors referred to SARSAS, including self-referrals.
• Ensure initial needs and risks are assessed and understood.
• Where appropriate, carry out short term risk management and safety planning.
• Provide information about what support services are available and refer/facilitate access to internal, or external support services.
• To carry out safeguarding when applicable.
• Communicate closely with survivors and keep them informed of any action taken or referrals made on their behalf.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

We deliver a range of support, including, but not limited to, a helpline, online web chat, self-help resources, counselling, specialist support work, drop-in services and group work.

Survivors tell us that we not only change their lives, but for some people we save them: “This work even though it was extremely hard, has helped me change my life. What you do for people is amazing and I cannot thank you all enough. I still have a long way to go but now I’m looking forward to life a little more.” – Specialist Support Work Client.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support. We are a proudly trans-inclusive organisation, and our service is for anyone who may need us.

Watch our ‘We Hear You’ video to learn more about our work and hear from the people we support.

Equity, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

For more information, contact recruitment@sarsas.org.uk

How to apply

Download and read the job description and person specification

Download and complete the application form

Return your completed application to recruitment@sarsas.org.uk by midnight on Sunday 4 January 2026

Interview date: Thursday 15 January 2026. Please ensure you are available for an interview on this date.
Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.

If you have any questions, please contact recruitment@sarsas.org.uk or ring our Bristol office on 0117 929 9556 and speak to Laura Fitzgerald, HR Administrator.