Live Chat: a free, confidential space to talk online
Our Live Chat service provides a text-based way to get support from one of our specially trained volunteers if you’re not ready to speak on the phone, or if you simply prefer writing.
It’s free, anonymous, and open to anyone aged 13+ living in Bath, Bristol, North Somerset, Somerset, or South Gloucestershire.
How Live Chat works
During opening hours, a box will appear on our website, letting you connect online with one of our specially trained volunteers for up to 40 minutes.
Opening Hours
- Monday: 11am – 2pm
- Tuesday: 6pm – 8pm
- Wednesday: Closed
- Thursday: 6pm – 8pm
- Friday, Saturday & Sunday: Closed
(Closed on bank holidays, Christmas, and Easter)
Why use Live Chat?
Live Chat is ideal if you:

Need more support?
Find out more about Live Chat and our other Helpline & E-Support services.
The latest from our news and blogs
What is organised Drug-Facilitated Sexual Assault (DFSA)?
Organised DFSA is a form of sexual violence in which alcohol and/or drugs are used to impair a person’s ability to consent, often within a wider pattern of abuse involving coercion, control, manipulation or multiple perpetrators.
Meet the Team: Group Work
We caught up with Kathy, Group Work Coordinator at SARSAS, to explore what group work is all about, why it matters, and what you can expect when you take that first step and join a group.
Bristol and Clevedon’s Most Wuthering Heights Day Ever raises £1,983 for SARSAS!
Out on the wily, windy waters of Clevedon Marine Lake a group of red clad Kate Bush’s danced and performed to Wuthering Heights. Followed by a second performance on Bristol’s College Green, the group made it clear that no moors or Heathcliff were required to make this event iconically The Most Wuthering Heights Day Ever.