Pathway Coordinator

This role is central to the smooth and compassionate functioning of our Pathway Hub and plays a vital part in ensuring survivors receive timely, safe and appropriate support.

Salary: £30,084 (FTE)
Hours: 30 – 37 hours per week
Location: Bristol (with some travel across Avon and Somerset) up to 2 days per week working from home.
Contract: Employed, full or part time considered and permanent
Pension: 5% employer pension contribution
Annual leave: 27 days plus bank holidays per year (FTE)

Closing Date: midnight on Sunday 8 February 2026.

This post is subject to an enhanced DBS check.

About the role

You will line manage our Pathway Navigators, who facilitate initial client assessments, providing clinical oversight and support with decision-making to ensure a high-quality, trauma-informed triage and signposting service. Alongside this, you will hold a small caseload of assessments.

You will also line manage our Pathway Administrators, overseeing task allocation and supporting responses to complex or sensitive client enquiries. A key and rewarding element of this role is the ongoing evaluation and development of our administrative systems, pathways and data collation processes, helping to ensure our service remains responsive, effective and accessible.

About you

You are an experienced, compassionate and organised professional with a strong understanding of trauma-informed practice and the complexities of supporting survivors of sexual violence and abuse. You bring confidence in coordinating teams, balancing people management with hands-on service delivery, and thrive in roles where safeguarding, quality and care are paramount.

You have experience line-managing staff, offering reflective and supportive supervision, and enabling teams to make sound, client-centred decisions. You are comfortable holding a small assessment caseload yourself and providing clinical guidance to others, ensuring assessments and triage are delivered safely, sensitively and consistently.

You are highly organised and detail-focused, with the ability to oversee administrative workflows, manage competing priorities and respond thoughtfully to complex or sensitive enquiries. You enjoy improving systems and processes, using data and feedback to strengthen service delivery and accessibility.

Above all, you share our values and commitment to survivor-led, inclusive and anti-oppressive practice. You work collaboratively, communicate clearly, and are motivated by contributing to a service that makes a meaningful difference to the lives of survivors.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

Equity, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

For more information contact recruitment@sarsas.org.uk or call 0117 929 9556.

How to apply

Download and read the job description and person specification

Download and complete the application form

Closing date for applications is midnight on Sunday 8 February 2026.

Interviews will be held on Wednesday 18 February 2026. Please ensure that you are available for an interview on this date.

Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.

If you have any questions, please contact recruitment@sarsas.org.uk or ring our Bristol office on 0117 929 9556 and speak to Laura Fitzgerald, HR Administrator.