We are pleased to announce the launch of our live chat service!

Live Chat is a free, confidential* space for you to get emotional support and information. It is a space where you can talk about what has happened, feel heard, and receive professional support.

During the pandemic and particularly over ‘lockdown’ we know people have been experiencing an increase in trauma symptoms such as: feeling overwhelmed, hopeless or unable to control their lives and surroundings. Some people have had increased levels of fear and anxiety due to being stuck with their perpetrator or people who do not know about abuse they have suffered. Many have expressed a deterioration of mental health: depression, anxiety, and suicidal thoughts.

Thanks to funding from the emergency funding we have developed, and are now launching, a brand-new online chat support service to provide more support to people.

“The Covid pandemic has served as a reminder that victim-survivors may not always have a space where they can talk freely to our Helpline or Support Team, even when in their own homes. They may have children in the house, live with family members who do not know what they’ve been through, or may live with their abuser. If they aren’t safe to pick up the phone to us it’s essential that we can provide them another way to get support.” Claire Bloor, SARSAS CEO


The live chat service runs from 12-2pm on Tuesdays and Thursdays and can be found on the front page of our website www.sarsas.org.uk